Policies and Shipping

Payment

All Payments are processed by Stripe and are governed by its privacy policy*. Payment is required to be paid within 48 hours of purchase. If payment is not received, sales will be cancelled. If there is a problem making the payment on time, please let us know! 

*Stripe Privacy Policy available at https://stripe.com/us/privacy

Shipping

Our products will be shipped by Registered Post for an additional AUD$10 within Australia and AUD$20 for international orders via Registered Post (via Australia Post). Customer tracking numbers will be provided.

Timing

Products will be dispatched once payment is received. Postage time once payment is received (estimate only):

Within Australia only: 2 - 8 business days

International: 3 - 15 business days

Returns and Exchanges

We cannot be held responsible for items that have been damaged or lost in the mail. If you for any reason are not satisfied with your purchase please contact us.

We do not do exchanges or refund if you have a change of mind. Please look closely at the photos to make sure you select the right product for you. 

Please note: Each armadillo bag and clutch bag is handmade and therefore slight imperfections in stitching may be visible. Although each bag and clutch is unique (as they are all handmade), some bags are similar in colour and design. The description section will clearly indicate if there is another similar bag for sale. 

*Colours in the photos may appear slightly brighter than in real life.

Contact

Please contact us via [email protected]